Our Technology Services cover the full range of software development and maintenance capabilities: everything from a fully external service (AMS) led by Kiteris to a support service managed directly by the Client.
- APPLICATION MANAGEMENT SERVICES (AMS)
- TRANSFORMATION SUPPORT
- SPECIALIST OUTSOURCING
Remote outsourcing services in maintenance and development of software applications from the Cartagena office
Our Cartagena office is certified by SGS ISO 9001: 2015. You can find more information about the certification in the link below, as well as more details about our quality policy.
APPLICATION MANAGEMENT SERVICES (AMS)
- We have experience in AMS in various dimensions and sectors.
- We work using methodology based on market standards (ITIL) which we apply pragmatically and flexibly in each case.
- We offer the full range: Transition, Transformation, Corrective Maintenance, Support, Upgrades, Projects, QA, technical architecture upgrades, and knowledge management.
- We offer monitoring and continuous improvement of the service through clear KPIs and SLAs, including penalties/bonuses.
- We can work on-site at the client’s facilities or from our own software factory in Cartagena (Java, .net, JS frameworks, and more) or in a combination of both, according to the needs of each project.
We help our clients transform and evolve from their classic software maintenance and development model (rigid on-site team, outdated methodologies, patchy and undocumented knowledge, underuse of tools) towards a service based model (ITIL, tools, knowledge base, flexible and adaptable team).
Additionally, we also offer a service that is fully or partially delivered from our Cartagena office (Murcia), which means optimised costs and low team rotation.
ACOMPAÑAMIENTO EN LA TRANSFORMACIÓN
Ayudamos a nuestros clientes a transformar y evolucionar desde su modelo clásico de mantenimiento y desarrollo de software (equipo onsite poco flexible, metodologías no evolucionadas, conocimiento disperso y no documentado, poco uso de herramientas,…) hacia un modelo basado en servicio (ITIL, herramientas, base de datos de conocimiento, equipo flexible y adaptable).
Además, proponemos un servicio efectuado total o parcialmente desde nuestra oficina de Cartagena (Región de Murcia) que nos permite unos costes optimizados y una baja rotación del equipo.
For clients who aren’t seeking to transform their existing service model but do need a physical and hugely agile presence on their projects, Kiteris can also provide highly-qualified personnel (,net, Java, JS React, and others), supported by minor input from Kiteris senior management.
This type of service is especially suited to clients who use agile methodology and need highly specialist and most likely temporary expertise: architects, scrum masters, senior developers, and similar.
TWO DIMENSIONS WHERE WE ADD VALUE
KITERIS PARTNERS OF CTN
As a company associated with the Naval and Sea Technology Center, we collaborate in the design of more competitive and sustainable environments through innovation and digital transformation.
The partners of the CTN work collaboratively to stimulate initiatives, generating technological knowledge and its application for the development and strengthening of the competitive capacity of companies in the sector.
Our success stories
Success story of a leading online retailer
Insurance sector company success story
Media sector company success story
Would you like more information on our consulting services?
Get in touch with us to find out more